Privacy Policy

We take a proactive approach to visitor privacy and ensure the necessary steps are taken to protect the privacy of all website visitors throughout their online experience. Our website complies to all UK national laws and requirements for user privacy.

Use of Google Analytics

Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information www.google.com/privacy.html. No personal information is stored, saved or collected.

Contact

Victors to our site do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process; users using such forms do so at their own risk.

Email newsletter

This website operates an email newsletter program, used to inform subscribers about our services and stories. Visitors can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed by contacting Bluebell Wood’s Marketing and Communications Team.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of Bluebell Wood Children’s Hospice. Under the Data Protection Act 1998, you may request a copy of personal information held about you by our website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to us at Bluebell Wood Children’s Hospice, Cramfit Road, North Anston, Sheffield, S25 4AJ.

Email marketing campaigns published by our website and Bluebell Wood may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will by detailed instead.

External Links

Our website only looks to include quality, safe and relevant external links. Visitors are advised adopt caution before clicking any external web links mentioned throughout our website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Vistors should, therefore, note they click on external links at their own risk. Our website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened links in social media

Our  website, through our social media platform accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy web addresses. Visitors are advised to take caution and good judgement before clicking any shortened web URLs published on social media platforms by our website and its owners.