How you can help Donate Donate goods Pick up my stuff Pick up my stuff Important message: Due to receiving high levels of donations, we are only accepting donations of clothing and accessories throughout August. We will be unable to accept donations of brick-a-brac or furniture during this time frame. Thank you for your patience and understanding. If you're planning a clear out and have eight bags or more, our team can come to you and collect your items! Simply fill in the form below and we'll get in touch once we can arrange a collection date. For more information, see our FAQs below: On average, a bag of donated items is worth £15 - that could be a music therapy class for a child, or a counselling session for a parent, so your donation really does make a difference to the families we support. Pick up my stuff FAQs Q: Is it safe for you to collect my items? We have made sure that our drivers are using the correct personal protective equipment to collect your items safely. We’ve also changed the ways in which we pick up and store your donations to minimise the risk to both you and our drivers. Please help us to do this by following our guidance below on how to handle your donated items. Q: Can I bring my items to one of your shops or the donation station at the hospice? Our shop managers will take donations at their own discretion, as some of our shops don't have the storage capacity if demand is high. You can take items to our donation station on Monday to Sunday between 7am - 7pm. Our Donation Station may have to be closed temporarily again in future, depending on the amount of donations we receive. Q: How many items do I need to donate for you to collect? We ask that you have 8 bags (of black bin-bag size) or more of donated items to donate in order to use our collection service. If you’re donating anything bulky (e.g. furniture) that may need 2 people to collect, please let us know at the time of booking. Q: When will you be picking up my donated items? After you fill in our online form or call our dedicated collection phone number, a member of our team will get back in touch with you as soon as possible to let you know the date of your collection. Q: Can I ask for a specific date or time for you to collect my items? Unfortunately, it’s not possible for us to arrange an exact date and time to collect your items. Our drivers are working on a postcode and area basis to maximise the number of collections we can make each day. Q: How should I package my donated items? Please make sure that any loose items (e.g. clothes or books) are securely sealed in a bag or box (e.g. black-bin bag). Please also mark somewhere on each bag that they are for Bluebell Wood. You can download our printable collection labels here. Q: I’ve got a monetary donation for the hospice. Can your drivers take the donation at the same time as my donated items? If you have a monetary donation for the hospice then our drivers are able to collect this. Please let us know this when you are booking your collection and we can arrange how we can receive this from you whilst maintaining social distancing. As with donations, please make sure any cash is secured in a sealed bag before giving it to our drivers. If you have a cash donation to make, why not sign up to Gift Aid it so we can claim an extra 25% from the government at no cost to you?