"I am proud and excited to be in a position to promote the work of Bluebell Wood, to strengthen long-term relationships, develop new ones and grow our fundraising income."
Sam Wood, Head of Fundraising

Supporter Engagement Assistant

£19,741 to £20,949 depending on experience pa (FTE)

37.50 hours per week

About us:

At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. We are currently supporting around 300 families both in our hospice and in family homes.

Our support services are wide ranging and bespoke to each family including end of life treatment and care, respite short breaks, counselling, sibling support groups, music therapy, home visits and much much more.  It costs more than £5m to keep our doors open for families across South Yorkshire and beyond. We receive around 15% of our funding from government sources.

The role:

To work as part of our fundraising team to help develop and deliver outstanding supporter care and stewardship to our donors.  Exceptional in nurturing relationships with donors throughout their supporter journey.  Maintaining supporter satisfaction and generating the maximum amount of income for Bluebell Wood Children’s Hospice.

The requirements:

The successful applicant will have experience in customer service.  They will be a team player, a problem solver and a great communicator with an enthusiasm for supporter care.  They should have experience of working in a fast-paced environment and able to adapt effectively.

The ideal candidate will have exceptional organisational skills and a keen eye for attention to detail.  They will be used to handling multiple income streams and processing these accurately within the required time scales.  They will have excellent IT skills and experience of working with databases.

In return, we can offer you a fantastic working environment and the following benefits:

  • 33 days’ annual leave with the option to buy and sell
  • Sick pay
  • Health Care Cash Back Scheme
  • Free counselling sessions
  • Enhanced maternity pay
  • Enhanced paternity pay
  • Enhanced parental bereavement leave
  • Compassionate leave
  • Salary sacrifice scheme
  • Training & Development
  • Investment in your wellbeing
  • Volunteering & shadowing days
  • Free parking on main site
  • Free drinks and subsidised meals
  • Time off in lieu
  • Uniform
  • Eligible for NHS Blue Light Card
  • Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

How to apply:

For informal enquiries please contact Kelly Gerrard 01909 517 360, or email [email protected]

Download the job description and person specification here

Download your application form here

Please download the job description and person specification for more information and if you think you have what we are looking for, download and complete the application form above and return it to [email protected]. Please specify on the application form which role/s you are applying for. 

Closing date:      7th February 2023

Interviews:        17th February 2023

Click here to read some of our inspirational staff stories