Volunteer Role: Housekeeping Volunteer

Volunteer Supervisor: Senior Housekeeper/Housekeepers

Days/times: Volunteers are needed on a weekly, fortnightly or monthly basis on Mondays or Fridays 9am-3pm / Saturdays or Sundays 8am-2pm. Timings can be flexible so let us know if a different time works for you!

About this role:

We are looking for volunteers to join our friendly and fun Housekeeping Team to help keep the Hospice a clean and welcoming place for children and families. The Housekeeping Team works in every part of the Hospice, so you’ll get to make a real difference to the families who visit Bluebell Wood Children’s Hospice. We provide all training and equipment, and if there are any tasks you’re not comfortable with you can let us know.

“My last ten years of volunteering at Bluebell Wood have been wonderful for me, I work with a lovely dedicated, caring and happy team who have become my friends. I love being at the hospice as it gives a wonderful sense of calm. I have never once not wanted to be there, even in sad times everyone stays positive.” – Pam, Housekeeping Volunteer

Key tasks:

Volunteers will help the team with some of the following tasks: 

  •      Helping to clean and prepare bedrooms for family stays, including making the beds
  •      Hoovering, dusting and general cleaning of all areas in hospice
  •      Loading/emptying washing machines
  •         Sweeping and mopping floors
  •      Cleaning and re-stocking bathrooms and toilets
  •      Deep cleaning routines to stated hygiene standards
  •          Removing rubbish to appropriate areas
  •      Helping to put up seasonal decorations for events throughout the year
  •      Cleaning and sterilising toys and equipment for children and young people

We’re looking for volunteers who:

  •          Are friendly and willing to get stuck in! You don’t need to have any experience
  •      Have a few hours to spare weekly or fortnightly who want to help us make a difference
  •      Are willing to be part of a team
  •      Have good communication skills as you will be meeting with the children and families
  •      Understand the sensitive and confidential work which is carried out at the hospice

What we offer:

  • Gain experience for your CV whilst developing new and existing skills.
  •           A varied role where you’ll be able to see the difference you make to children and families.
  •      The opportunity to meet new people and be part of a supportive team.
  •           A flexible volunteer role that can fit around your other commitments.
  •      The chance to volunteer in a clinical environment.
  •       Induction training to help you learn more about Bluebell Wood.
  •       Training provided in order to carry out your role, including online training.
  •           We’ll cover your travel expenses (in line with our policy).
  •       We’ll provide you with free refreshments and a free meal if you volunteer across lunchtime.
  •       We’ll provide a T-shirt for you to wear when volunteering.


All Bluebell Wood volunteers are asked to:

  •          Be a minimum of 16 years of age.
  •      Attend induction and any routine training.
  •      To complete e-learning training around areas relevant to your role.
  •          Abide by Bluebell Wood policies and guidance, including our Health & Safety policy.
  •      Co-operate and liaise with colleagues.
  •          Act in a professional manner at all times.
  •      Be polite and respectful to everyone you meet whilst volunteering in this role.
  •      Act as an Ambassador for the Bluebell Wood Charity.

Additional information:

  •      Bluebell Wood is committed to safe volunteer recruitment practices. A standard level Disclosure Barring Services (DBS) check is required for this role. These are free for volunteers.
  •      Please be aware that if you do not have your own transport, or live locally, the hospice is very difficult to get to by public transport. If in doubt, please check public transport routes to see if it is feasible for you to volunteer here. We are over one mile from the nearest bus stop.

Click here to apply